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The Robotic Systems Joint Project Office (RSJPO) selected the Catalog, Order and Logistic Tracking System (COLTS) as the supply chain management system best suited for their Commercial Off–the-Shelf systems. The worldwide application of COLTS in all Joint Robotic Repair Facilities (JRRF) required the establishment and maintenance of a secure web-based network in order to track repair parts, maintenance actions and training for all ground robotic systems. T&W provided:

  • Technical Support for COLTS and database development in accordance with the negotiated license and the annual maintenance agreements.
  • Installation and training for all required system modifications, enhancements and changes as well as updates to documentation and testing.
  • Telephone Help Desk during normal working hours.
  • Validating and implementing the IUID processes to ensure that all items requiring an IUID were marked.
  • Acted as an interface between the IUID Registry in order to ensure that any process updates to the policy are applied in a timely manner.
  • Design, develop and deploy new database reports for COLTS.
  • Programmatic support to track monthly billing and account for hardware and software.
  • IT support services as required.

A contract was awarded to provide management, engineering, technical, and documentation support services to upgrade the Catalog, Order and Logistic Tracking System (COLTS) at NAVEODTECHDIV, Indianhead, MD. A System Evaluation and Technical Trade Study Support was performed to analyze existing automation infrastructure at directed locations and their ability to support the overall AIT implementation effort, assess the system shortcomings, identify enhancements, analyzing data resulting from meeting AIT requirements/interfaces and its impacts on current processes. T&W provided:

  • Technical engineering expertise for the analysis and planning for the system upgrade.
  • Configuration management support to include identifying, documenting, prioritizing, and determining approaches for design, implementation, ILS support, and use of AIT.
  • Engineering support for design and development of devices including Unique Identification (UID) data matrix, direct part marking, Radio Frequency Identification (RFID), and contact memory buttons applied to Government specified components.
  • Software sustainment support to IAW Government requirements and newly developed modules which included the necessary testing, compiling and configuration control, user manuals and training for the software package once AIT interfaces were developed.
  • Field Installation Support was provided for the integration of Government systems with other Government and Commercial off the Shelf (COTS) systems.
  • Technical support including on call support to perform troubleshooting, checkout, repair and testing.

T&W Operations provides support to the MDA/GMT Test Information Systems Program Manager in the development, implementation, and management of the Information Assurance (IA) Program and activities in support of GMT, including:

  • Performing IA assessments, analyses, and compliance verification/validation of assets at all site locations.
  • Participating in IA working groups, controls validation testing, studies, analyses, assessments, and planning activities conducted by the GMD to ensure compliance with approved DoD and MDA IA policies and procedures.
  • Coordinating with appropriate MDA Designated Approval Authority (DAA) representatives to facilitate changes to existing and/or new IA accreditation activities for the applicable GMT systems.
  • Preparing, reviewing and coordinating IA accreditation documentation applicable to the existing or new configurations with GMT and support personnel.
  • Identifying and disseminating IA related training that will benefit the support team and that will allow for certified personnel to retain active certifications required under DoD and MDA IA policies.
  • Perform remote site security assessments and IA controls testing at applicable locations where GMT assets are located.

The United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) Office of State Systems (SSO) contracted Paradigm Technologies to research and provide recommendations on the transferal process of federal funded state information systems which are utilized to administer assistance programs such as the Supplemental Nutrition Assistance Program (SNAP) and the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). Paradigm sub contracted portions of this work to T&W Operations who:

  • Assisted in the collection of research information.
  • Provided consultation services in regards to the technological compatibility of the system in place in the donor state as compared to existing infrastructure of the recipient state and the ability to transfer.
  • Provided consultation services in regards to the legal implications of ownership and the right to transfer in relation to copyright and licensing laws as they apply to the federal government.
  • Assisted in the vetting and editorial process of resulting produced materials.

General Atomics Aeronautical Systems (GA) contracted T&W Operations to develop an automated interface for the purpose of merging data between their own internal inventory system and the Catalog, Order and Logistic Tracking System (COLTS). T&W Operations was responsible for:

  • Identifying the data mapping between the two separate systems.
  • Developing a constantly running interface to push transactions in GA's inventory system to COLTS in real time without manual input as part of the existing automated process in place at GA.
  • Ensuring that specified transactions in GA's system propagate to the COLTS system in an accurate and timely manner with the appropriate level of logging and reporting.

The Material Management Directorate MMD DT&PD is responsible for the tracking, tracing, expediting, and analysis of shipments to include research and analysis of the supply chain.

  • T&W Operations provided senior and junior transportation analysts in direct support of worldwide distribution, transportation, trasportability and retrograde to the Inegrated Materiel Management Center of the U.S. Army Aviation and Missile Command (AMCOM).
  • Our personnel led a team of AMCOM plans and analyst consultants functioning in a wholesale logistics distribution division that provides transportability analysis, tracking,and tacing of shipments of all AMCOM Class V, VIII, and IX items by road, air, and rail.
  • We managed the daily work requirements, developed special projects, writing plans, and conducted GO level research on distribution pipeline issues. 

T&W Operations provided support to the Unmanned Aircraft Systems Catalog, Order and Logistic Tracking System (UASCOLTS) program with Science and Engineering Service (SES)

  • Providing Technical Support for COLTS and database development in accordance with the negotiated license and the annual maintenance agreements.
  • Installation for all required system modifications, enhancements and changes as well as updates to documentation and testing.
  • Telephone Help Desk during normal working hours.
  • Providing IT support services as required, including:
    • Maintain a test and development system as directed.
    • Establish and provide system backup procedures.
    • Provide IT assistance to install all system patches, updates and security alerts.
    • Monitor client access and tune the system to accommodate additional users.
    • Provide IT support to UASCOLTS users as required.
    • Adding or updating hardware or software as directed.

T&W Operations was asked by the City of Huntsville (Alabama) School System to provide direct support for the inventory and management of all durable assets within the Huntsville City School (HCS) Systems spanning 52 facilities. HCS desired a viable software based method for tracking its assets, especially easily stolen and highly pilferable items. In addition, we were contracted to assist the Parts Warehouse Manager to more efficiently perform the tasks associated with inventorying and tracking school assets. T&W Operations began by completing a manual inventory and barcoding all items within each school.

To solve the various asset inventory and management problems in the HCS, T&W Operations provided:

  • The staff and custom developed processes necessary to perform a district wide inventory with asset tagging.
  • Consultation services and the manpower required to develop and staff an intra-organizational program to perform cyclic audits and other tasks required to maintain the inventory.
  • A custom implementation of the COLTS inventory management software to provide an efficient and reliable means to automate the inventory of the assets
  • Trained Asset Manager Technicians for logistic support and asset management within the individual schools and directly support the Parts Warehouse Manager.
  • Monthly audits of the inventory
  • Assistance in the transfer of unused but serviceable items to a Re-Use facility within the HCS system.
  • Optimization of the Re-Use and Recycle facility to make the maximum use of school system assets and taxpayer dollars.
  • Assistance in determining asset value, condition codes, and replacement schedules.
  • Processing of work orders pertaining to asset management and asset disposal for assigned facilities.

T&W Operations provided senior and junior transportation analysts in direct support of worldwide distribution, transportation, transportability and retrograde to the Integrated Materiel Management Center of the US Army Aviation and Missile Command (AMCOM).

Our personnel led a team of AMCOM plans and analyst consultants functioning in a wholesale logistics distribution division that provides transportability analysis, tracking, and tracing of shipments of all AMCOM Class V, VIII, and IX items by road, air, water, and rail.

We managed the daily work requirements, developed special projects, writing plans, and conducting GO level research on distribution pipeline issues.